Terms and Conditions

These General Booking Terms and Conditions (the "Terms") govern bookings made with ASIATRIP UK LTD, which operates under the trade name Viajeterapia. Please read them carefully before paying any deposit, service fee or balance. The Booking Confirmation and any applicable Supplier Terms form part of the contract.

1. About ASIATRIP UK LTD

1.1 ASIATRIP UK LTD ("ASIATRIP", "Viajeterapia", "we", "us" or "our") is a private limited company incorporated in the United Kingdom (England and Wales) under company number 17248035. Our registered office is 128 City Road, London, United Kingdom, EC1V 2NX.

1.2 Our customer service contact details are: email contact@asiatrip.co.uk and ventas@viajeterapia.es; phone +44 7425 772126; postal address 128 City Road, London, United Kingdom, EC1V 2NX.

1.3 For a package booking in which we act as organizer, the emergency phone number available during the trip is +44 7425 772126. For other bookings, the Booking Confirmation will identify the relevant emergency contact details where applicable.

1.4 We operate under the trade name Viajeterapia. Any reference to that trade name shall be understood as a reference to ASIATRIP UK LTD, unless the Booking Confirmation clearly states otherwise.

2. Definitions

Agency-only booking

a booking in which we arrange a travel service as the disclosed agent of a Supplier, but are not the organizer of a Package.

Booking Confirmation

the written confirmation, invoice or itinerary issued for a booking, including its booking reference and the capacity in which we act.

Lead Traveler

the person who makes the booking and communicates with us on behalf of all Travelers.

Linked Travel Arrangement

a service that falls within the definition of a linked travel arrangement under the Package Travel and Linked Travel Arrangements Regulations 2018.

Package

a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018.

Supplier

a third-party provider of a travel service, such as an airline, accommodation, tour operator, carrier, vehicle rental company, excursion provider or other provider.

Supplier Terms

the applicable booking, fare, cancellation and service terms of a Supplier or of a third-party organizer.

Traveler

each person named on a booking and any person entitled to travel under it.

Travel Services

services relating to a trip or vacation, which may include passenger transport, accommodation, motor vehicle rental and other tourist services.

3. Our role in your booking

3.1 Our legal role is not the same in all transactions. Before you are bound by a contract, and again in the Booking Confirmation, we will identify which of the following situations applies:

we act solely as booking agent for one or more identified Suppliers;

• we act as retailer of a Package organized by an identified third-party organizer;
• we are the organizer of a Package;
• we facilitate a Linked Travel Arrangement.

3.2 Agency-only bookings. When we act solely as agent, the contract for the underlying Travel Service is entered into between you and the identified Supplier. We are responsible for providing our booking and administration services with reasonable care and skill. The Supplier is responsible for providing the underlying Travel Service, subject to the Supplier Terms and to your legal rights. Nothing in these Terms excludes liability that the law imposes on us.

3.3 Packages organized by a third party. When we sell a Package as retailer for another organizer, the Booking Confirmation will identify the organizer. The organizer is responsible for the proper performance of the Package, except to the extent that the law imposes obligations on us. You may send us messages, requests or complaints about the performance of the Package and we will pass them on to the organizer without undue delay.

3.4 Packages organized by ASIATRIP. When the Booking Confirmation states that ASIATRIP is the organizer, we are responsible for the proper performance of the Package as required by the Package Travel and Linked Travel Arrangements Regulations 2018, even when the Travel Services are provided by Suppliers.

3.5 Linked Travel Arrangements. When we facilitate a Linked Travel Arrangement, you will enter into separate contracts with the relevant service providers and will not obtain all of the rights applicable to a Package. We will provide you with the applicable legal notice before you are bound by a contract that gives rise to a Linked Travel Arrangement.

3.6 Flights and ATOL. ASIATRIP does not sell international flights or packages that include international flights and, therefore, does not hold an ATOL license or provide ATOL protection. International flights are contracted directly by the Traveler with the relevant airline (see clause 3A). No booking made with ASIATRIP should be understood to be ATOL protected.

3A. Scope of services: international flights not included

3A.1 Unless the Booking Confirmation expressly states otherwise, international flights (that is, the outbound and return flights between the Traveler's country of origin and the tour destination, as well as any connecting international flight) are NOT included in the tour price. Booking, paying for, managing and holding them are the sole responsibility of the Traveler.

3A.2 Only internal (domestic or regional) flights that expressly form part of the itinerary stated in the Booking Confirmation are included in the tour. Any flight not listed in the itinerary as included shall be understood to be excluded.

3A.3 Since international flights do not form part of the services contracted with ASIATRIP, the agency accepts no liability whatsoever for such flights, including, among others: delays, rescheduling, schedule changes, cancellations, denied boarding, missed connections, overbooking, changes of terminal or airport, or for the costs, damages or losses arising from them. The contractual relationship for those flights is established directly between the Traveler and the relevant airline, and is governed by that airline's conditions of carriage.

3A.4 The Traveler is responsible for purchasing their international flights with sufficient and prudent connection time margins relative to the start and end of the tour and to the included internal flights. ASIATRIP recommends not purchasing non-refundable international tickets until the tour departure is confirmed, and taking out travel insurance that covers flight delays and cancellations.

3A.5 If a delay, rescheduling or cancellation of an international flight unrelated to ASIATRIP prevents the Traveler from joining the tour or an included internal flight at the scheduled time, no refund, credit or compensation shall be due for the tour services not enjoyed for that reason, without prejudice to the rights the Traveler may exercise against the airline or their insurer. ASIATRIP will provide reasonable assistance to rearrange whatever is possible, subject to availability and to possible additional costs.

3A.6 When ASIATRIP, at the Traveler's request and as a courtesy, helps to find or book an international flight, it will act solely as agent and will accept no liability for the provision of that flight, which will continue to be governed by clause 3.2 and by the airline's conditions.

3B. Accommodation: selection by category

3B.1 The accommodation included in tours and packages is guaranteed by category (for example, 3, 4 or 5 stars, or the equivalent local category), not by a specific hotel. Any hotel names provided before the trip are for guidance only and indicate the type and standard of accommodation planned, not a commitment to a specific establishment.

3B.2 For reasons of availability, overbooking, maintenance, force majeure or other operational reasons, ASIATRIP may replace the planned hotel with another, even at short notice or during the trip, always maintaining the same or a higher category and a reasonably equivalent location.

3B.3 A change of hotel that maintains the contracted category does not constitute a breach of contract and does not give rise to any right to a refund, discount or compensation. The foregoing is without prejudice to the mandatory legal rights the Traveler has as a consumer.

4. Information provided before booking

4.1 Before you are bound by a contract, we will provide you with the information required for the type of booking and reasonably available to us. Depending on the booking, this may include:

• the destination, itinerary, travel dates, duration and number of nights;
• transport details, schedules and class of travel, where applicable;
• accommodation details, its location, main features and meal plan, where applicable;

• the included visits, excursions or other services;
• the total price and any taxes, surcharges, service fees or other mandatory payments, together with any amount that cannot reasonably be calculated in advance;
• the deposit, the balance due date and the accepted payment methods;
• the identity and contact details of the Supplier or organizer;
• the applicable cancellation and amendment terms;
• the passport, visa, immigration, health and travel documentation information that we are required to provide or that is reasonably relevant;
• minimum number of participants requirements, accessibility information and any special requirements accepted;
• contact details for complaints and emergencies;
• information on financial protection and ATOL, where applicable;
• and
• the legal information form applicable to a Package or a Linked Travel Arrangement.

4.2 You must carefully check the quote, the pre-contractual information and the Booking Confirmation. Let us know immediately if any detail is incorrect or incomplete. In particular, names must exactly match the relevant passport or travel document.

4.3 A quote is not a booking and is not guaranteed until we issue the Booking Confirmation. Prices, availability and Supplier Terms may change before confirmation. We will not change an agreed booking unless permitted by these Terms, the Supplier Terms and applicable law.

5. Booking process and representation by the Lead Traveler

5.1 A booking is made when: (a) you provide us with the information reasonably necessary to process it; (b) you accept these Terms and any Supplier Terms; (c) you pay the amount requested; and (d) we issue the Booking Confirmation. If a Supplier rejects a request or the service becomes unavailable before confirmation, we will refund the amounts paid for that unconfirmed service.

5.2 The Lead Traveler confirms that they:

• are at least 18 years of age;
• are authorized to make the booking and accept these Terms on behalf of each Traveler;
• will provide each Traveler with a copy of the booking documents and the relevant notices;
• will ensure that all information provided in respect of each Traveler is accurate;
• and will make payments and communicate changes, requests and complaints on behalf of the booking, unless we agree otherwise.

5.3 Where a Traveler is a minor or lacks capacity to contract, the Lead Traveler confirms that they have obtained all legally required parental, guardian or other authorization.

6. Prices, fees and payment

6.1 We will present the total price clearly. The total price will include any fees, taxes, surcharges and other payments that you will necessarily have to bear and that can be calculated in advance. Where an amount cannot reasonably be calculated in advance, we will explain how it will be calculated or that it may be payable at the destination.

6.2 Optional extras will not be added unless you actively select or accept them. Any ASIATRIP booking, administration, amendment or cancellation fee will be clearly identified before you are bound by the contract and shown separately where required.

6.3 You must pay the deposit and the balance by the deadlines stated in the Booking Confirmation. Failure to pay on time may result in cancellation and cancellation charges in accordance with these Terms or the Supplier Terms.

6.4 Where a Supplier charges in a foreign currency, the amount in pounds sterling may vary until the payment is processed. We will explain the basis of the exchange rate or any currency conversion surcharge before confirmation, where applicable.

6.5 We will not impose a surcharge for a payment method where this is prohibited by law. Any lawful payment method surcharge will be clearly communicated before payment.

6.6 If ASIATRIP is the organizer of a Package, the Package price will not be increased after booking unless the contract expressly permits it for a reason allowed by law, the method of calculation is stated and you are also entitled to a corresponding price reduction when the relevant costs decrease. Any permitted increase must be notified with justification and calculation no later than 20 days before the start of the Package. If the increase exceeds 8% of the Package price, you will have the legal options explained in the notice sent to you.

6.7 For an Agency-only booking or a Package organized by a third party, any price change after booking will be governed by the Supplier Terms and applicable law.

6.8 Non-refundable initial deposit. To confirm the booking, an initial deposit of £500 (five hundred pounds sterling) or its equivalent in the payment currency (for example, euros, US dollars or Chilean pesos) is required, calculated at the exchange rate applicable on the date of payment. The Traveler expressly acknowledges and accepts that this initial deposit is non-refundable under any circumstances. However, at the Traveler's choice, the amount of the initial deposit may be kept as a credit in their favor and applied to the payment of a future trip with ASIATRIP, within a period of 12 months from the date of payment and subject to availability and to the prices in force at that time. The credit is personal, non-transferable unless ASIATRIP agrees in writing, and not exchangeable for cash. This provision is without prejudice to the mandatory legal rights the Traveler has as a consumer.

6.9 Agreed installments. Where the Traveler and an ASIATRIP representative have previously agreed on an installment payment plan, each installment must be paid on its corresponding due date, as stated in the Booking Confirmation or in the agreed payment schedule. Non-payment or late payment of any installment on its due date may result in surcharges, suspension of services or cancellation of the booking with the applicable cancellation charges under these Terms, without prejudice to the non-refundable nature of the initial deposit (clause 6.8).

6A. Payments, authorization and disputes (chargebacks)

6A.1 Payment platforms. ASIATRIP receives payments through authorized payment service providers, including Payoneer, WeTravel, PaySafe, PayPal and Mercado Pago, as well as any other provider that allows payment by credit or debit card. The provider used for each transaction will be the one indicated in the payment request or in the Booking Confirmation. By making a payment using the link, payment request or payment details we provide to you, you agree that the transaction will be processed through the relevant provider and you are subject to that provider's terms of use and dispute procedures, in addition to these Terms. Where the payment is funded by credit or debit card, clauses 6A.2 et seq. also apply.

6A.2 Payment authorization. By initiating payment, you represent and warrant that you are the lawful holder of the account, card or payment method used, or that you have the express authorization of its holder, and you irrevocably authorize the charge in favor of ASIATRIP of the deposit, the balance, the service fees and any amendment or cancellation charges that become payable under these Terms and the Booking Confirmation. This authorization constitutes a valid payment mandate.

6A.3 Acceptance linked to payment. By making the payment, the Lead Traveler confirms that they have read, understood and accepted these Terms, the applicable Supplier Terms, the cancellation and refund policy, the exclusion of international flights (clause 3A) and the Booking Confirmation. The payment constitutes evidence of acceptance of the contract and its cancellation policy. We keep an electronic record of that acceptance (including, where applicable, date and time, email address, IP address, the payment provider's receipt and the accepted document).

6A.4 Non-refundable nature of certain amounts. You expressly acknowledge and accept that deposits, service fees and amounts corresponding to Supplier services with restrictive or non-refundable conditions (for example, the tour's internal flights, non-refundable hotel rates and excursions) are non-refundable once confirmed, as detailed in the Booking Confirmation, unless the law provides otherwise. International flights are not included in or charged by ASIATRIP (see clause 3A). These amounts are identified before payment.

6A.5 Commitment to prior resolution before a dispute or chargeback. Before initiating a claim, dispute, refund request or chargeback with the payment provider (Payoneer, WeTravel, PaySafe, PayPal, Mercado Pago or other) or with your card issuer, you undertake to first contact ASIATRIP in writing at ventas@viajeterapia.es or contact@asiatrip.co.uk and to give us a reasonable period (at least 15 business days) to investigate and resolve the issue. Many disputes are due to correctable errors or misunderstandings that we can clear up directly.

6A.6 Unjustified disputes and chargebacks. Initiating a dispute or chargeback in respect of services actually provided, confirmed or canceled in accordance with the accepted cancellation policy, or in respect of international flights that do not form part of the services contracted with ASIATRIP (clause 3A), constitutes a breach of these Terms. In such a case, ASIATRIP reserves the right to contest the dispute by providing, among other evidence: these accepted Terms, the Booking Confirmation, the cancellation policy, the record of the exclusion of international flights, communication records, proof of provision or availability of the service, the provider's payment receipt and the payment authorization. You will be liable for the amounts legitimately owed, as well as for the dispute fees and reasonable administrative and collection costs we incur, to the extent permitted by law.

6A.7 Fraud prevention. We may carry out reasonable identity verification and fraud prevention checks before confirming a booking paid through any of our payment providers, and we may request additional

documentation (for example, proof of payment or an identity document) where there is a reasonable risk of unauthorized use.

6A.8 Retention of evidence. We keep, for the legally required period, the records of the booking, the acceptance of these Terms, communications, and the provider's payment receipts and proof of service provision, in order to be able to substantiate the transaction before the payment provider, the card issuer or the competent authority. Nothing in this clause limits the legal rights you have as a consumer.

7. Changes requested by you

7.1 Please contact us without delay if you wish to change a booking. We cannot guarantee that a change will be possible. Any change is subject to availability, the Supplier Terms, applicable law and any fair ASIATRIP administration fee communicated in advance.

7.2 If we act solely as agent, you must pay any Supplier charge and any ASIATRIP administration fee communicated before the change is confirmed.

7.3 If ASIATRIP is the organizer of a Package, you may transfer the Package to another person who meets the applicable conditions, provided that you inform us within a reasonable period before its start. Notice given at least seven days before the start of the Package will be considered reasonable. You and the person receiving the Package will be jointly and severally liable for the balance and for the actual and reasonable costs of the transfer. We will provide you with justification of those costs on request.

8. Cancellation by you

8.1 Let us know in writing as soon as possible if you wish to cancel. The cancellation takes effect when we receive your notice, unless the Supplier Terms or applicable law require a different procedure.

8.2 Do not assume that a general 14-day right of withdrawal applies to a travel booking. Package travel contracts are excluded from the corresponding consumer contract cancellation regime, and certain services for specific dates or periods are also excluded. Your rights depend on the type of booking, the Supplier Terms and applicable law.

8.3 Agency-only bookings. If we act solely as agent, cancellation is subject to the Supplier Terms. You must pay the Supplier's cancellation charge and any fair ASIATRIP cancellation or administration fee communicated in advance. Any ASIATRIP fee will reflect the work carried out, the costs incurred and the circumstances of the cancellation. We will not retain more than is fair and lawful.

8.4 Package organized by ASIATRIP. You may cancel before the start of the Package. We may deduct an appropriate and justifiable termination fee. Standard cancellation charges, if they apply, must be stated in the Booking Confirmation and will take into account the timing of the cancellation, the expected cost savings and any income from alternative use of the Travel Services. If you request it, we will justify the termination fee.

8.5 Package affected by unavoidable and extraordinary circumstances. If ASIATRIP is the organizer, you may terminate the Package without paying a termination fee when unavoidable and extraordinary circumstances at or near the destination significantly affect the performance of the Package or the carriage of passengers to the destination. You will receive a full refund of the payments made for the Package, but no additional compensation will be due merely because of that termination.

8.6 Any refund owed by ASIATRIP as organizer following the termination of a Package will be made without undue delay and, at the latest, 14 days after the termination, subject to any lawful deduction.

9. Changes or cancellation by us or by a Supplier

9.1 Travel services may change. We will notify the Lead Traveler as soon as reasonably possible of any significant change or cancellation that we become aware of.

9.2 Agency-only bookings. When we act solely as agent, the Supplier is responsible for the decision to change or cancel the underlying service. We will pass the information on to you and assist you with the available options with reasonable care and skill. Any refund is subject to the Supplier Terms and applicable law. When we receive a refund from the Supplier on your behalf, we will pass it on to you without undue delay, deducting only any lawful amount, communicated in advance, that we are entitled to retain.

9.3 Package organized by ASIATRIP. If we make a significant change to an essential element of the Package before its start, or increase the price by more than 8%, we will inform you clearly and without undue delay and offer you the legal options and a reasonable period to respond. Where the law allows us to terminate the Package because the stated minimum number of Travelers has not been reached or because unavoidable and extraordinary circumstances prevent its performance, we will notify you within the applicable period and refund the payments made for the Package no later than 14 days after the termination.

9.4 Nothing in this clause limits any legal right to a price reduction, refund, alternative service or compensation.

10. Passports, visas, immigration, health and destination advice

10.1 You are responsible for ensuring that each Traveler has valid passports, visas, immigration permits, health documents, vaccinations, insurance and any other documents required for the trip. Requirements may change and may depend on nationality, residence, age, route and personal circumstances.

10.2 Unless we expressly agree in writing to provide a separate regulated service, we do not provide legal or immigration advice. Information on entry requirements is general information only. The final decision on entry, transit or boarding rests with the competent authority or carrier.

10.3 You must check official travel advice, including that published by the UK Foreign, Commonwealth & Development Office, and obtain appropriate medical advice where applicable.

10.4 Let us know before booking of any medical condition, disability, reduced mobility, pregnancy, dietary requirement or other special requirement that may affect the Travel Services. We will pass relevant requests on to the Supplier and inform you whether a requested requirement has been accepted. We cannot guarantee a request unless it is confirmed in writing.

11. Insurance

11.1 We strongly recommend that each Traveler take out adequate travel insurance from the time of booking. The coverage must be appropriate for the itinerary and may need to include cancellation, medical expenses, repatriation, baggage, activities, pre-existing conditions and disruptions.

11.2 Unless we are separately authorized and expressly agree otherwise, we do not advise on, arrange or sell insurance. You are responsible for checking the policy's terms, exclusions and limits.

12. During the trip: performance, assistance and complaints

12.1 Inform the relevant Supplier and us without undue delay if a Travel Service is not provided as agreed. Immediate notification may allow the issue to be resolved and may affect the remedy available.

12.2 If ASIATRIP is the organizer of a Package and a Travel Service is not provided in accordance with the contract, we will comply with our legal obligations, which may include remedying the issue, offering suitable alternative services, applying an appropriate price reduction, reimbursing necessary expenses or paying compensation where required by law.

12.3 If ASIATRIP is the organizer of a Package and you are in difficulty, contact +44 7425772126 or ventas@viajeterapia.es or contact@asiatrip.co.uk. We will provide you with appropriate assistance without undue delay. If the difficulty was caused intentionally or negligently by you, we may charge a reasonable fee not exceeding our actual costs.

12.4 To make a complaint after the trip, write to ventas@viajeterapia.es or contact@asiatrip.co.uk or to 128 City Road, London, United Kingdom, EC1V 2NX, and include the booking reference, a clear description, the relevant documents and the remedy requested. We will aim to acknowledge complaints within 5 business days and give a substantive response within 28 business days where reasonably possible.

12.5 Alternative dispute resolution. ASIATRIP UK LTD is not currently a member of an alternative dispute resolution body. If a complaint is not resolved directly, the Traveler may exercise the rights available to them before the competent courts in accordance with clause 19.

13. Financial protection and ATOL

13.1 The applicable financial protection, if any, depends on the type of booking. The Booking Confirmation and any legal information form will explain the applicable protection.

13.2 ATOL. ASIATRIP does not sell flights or packages with international flights, does not hold an ATOL license and does not provide ATOL protection. International flights are contracted directly between the Traveler and the airline (clause 3A) and are not covered by ASIATRIP.

13.3 Packages without flights organized by ASIATRIP. Before selling any of these Packages, ASIATRIP must have legally compliant insolvency protection. Where applicable, the Booking Confirmation will state the provider of that protection and its contact details.

13.4 Linked Travel Arrangements. Any protection is limited to that described in the applicable legal notice. It does not automatically protect against the insolvency of each Supplier separately.

13.5 Agency-only bookings. A Travel Service purchased separately may not be protected against the insolvency of the Supplier or of ASIATRIP, unless the Booking Confirmation clearly states that protection applies. Ask us before booking if you have any doubts.

14. Liability

14.1 Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, liability that cannot be excluded under consumer law, or rights and remedies under the Package Travel and Linked Travel Arrangements Regulations 2018.

14.2 Agency-only bookings. When we act solely as agent, we are liable for losses that are a foreseeable consequence of our failure to provide our booking and administration services with reasonable care and skill. We are not liable for a Supplier's performance of the underlying Travel Service, except where the law makes us liable.

14.3 Packages organized by ASIATRIP. When we are the organizer, our liability is governed by applicable law. Where an international convention limits the extent of or the conditions for compensation payable by the provider of a Travel Service, the same limitation may apply to us where the law permits. Any other contractual limitation will apply only to the extent permitted by law.

14.4 We are not liable for a loss that: (a) was not caused by our breach; (b) was not reasonably foreseeable when the contract was entered into; or (c) relates to a business, trade, profession or occupation when you contracted as a consumer. The foregoing does not affect any legal remedy.

14.5 You must take reasonable steps to reduce avoidable losses and keep the evidence supporting any claim.

15. Data protection and privacy

15.1 We use personal data to prepare quotes, make and administer bookings, process payments, comply with legal obligations, communicate with Travelers and handle requests or complaints. You can request our Privacy Notice, which explains our processing in more detail, by writing to ventas@viajeterapia.es or contact@asiatrip.co.uk.

15.2 We may need to share personal data, including passport details and information about special requirements, with Suppliers, organizers, payment providers, technology providers, insurers, professional advisers and public authorities. Travel bookings may require personal data to be transferred outside the United Kingdom. We will process personal data in accordance with applicable data protection law and use appropriate safeguards where applicable.

15.3 The Lead Traveler confirms that they are authorized to provide the personal data of each Traveler and that they will bring our Privacy Notice to their attention. Where we need consent for a specific use of personal data, we will request it separately.

15.4 Marketing preferences are separate from the booking. We will not treat acceptance of these Terms as consent to optional direct marketing.

16. Communications and documents

16.1 We may send quotes, Booking Confirmations, tickets, notices and other documents electronically to the Lead Traveler using the contact details provided. You must check messages regularly, including spam or junk mail folders, and inform us without delay of any change to your contact details.

16.2 Keep copies of the Booking Confirmation, the Supplier Terms, legal notices, tickets and travel documents. You are responsible for presenting the required documents when requested.

17. Unavoidable and extraordinary circumstances

17.1 "Unavoidable and extraordinary circumstances" has the meaning given to it by applicable travel law. They may include circumstances beyond the control of the party invoking them, the consequences of which could not have been avoided even if all reasonable measures had been taken.

17.2 Your rights and our obligations in such circumstances depend on the type of booking and applicable law. Nothing in this clause removes a right you have under the Package Travel and Linked Travel Arrangements Regulations 2018 or other applicable law.

18. General provisions

18.1 If a competent court or authority declares any part of these Terms invalid or unenforceable, the remaining parts will continue to apply.

18.2 A delay in exercising a right does not constitute a waiver of it.

18.3 These Terms, the Booking Confirmation and any incorporated Supplier Terms reflect the agreement for the booking. They do not exclude any statement or information that is binding under consumer law.

18.4 No person other than a Traveler or a party to the contract may enforce these Terms under the Contracts (Rights of Third Parties) Act 1999, unless the Booking Confirmation expressly states otherwise. The foregoing does not affect any independent legal right.

18.5 We may update these Terms for future bookings. The version accepted when your booking was confirmed will continue to apply to that booking, unless a change is expressly agreed or required by law.

19. Governing law and jurisdiction

19.1 These Terms and any dispute or claim arising from them are governed by the law of England and Wales, unless mandatory consumer law gives you the benefit of another law.

19.2 If you are a consumer, you may bring proceedings in the courts of the part of the United Kingdom in which you live. If you live outside the United Kingdom, the competent courts will be determined in accordance with applicable law. If you are not a consumer, the courts of England and Wales will have exclusive jurisdiction.

20. Acceptance and electronic signature

By making payment, signing electronically or confirming the booking, the Lead Traveler confirms that they have read, understood and accepted these Terms, any Supplier Terms, the Booking Confirmation and any legal notice provided before the booking was made. The parties agree that an electronic signature made through DocuSign is fully valid and has the same value as a handwritten signature.